At Renewal by Andersen, we take pride in making sure that all of our installations are done right the first time. The job is not done until your windows and doors are perfect.
With that being said, over time you might notice that opening and closing your windows/doors can become difficult. Your house is constantly settling into the foundation which can lead to windows being stiff and hard to open. Normal movement of screen doors can cause screens to move off of their rollers as well. Here are some easy tips for you to perform to make living with your Renewal by Andersen windows a breeze.
Windows hard to open:
- Over time windows can become increasingly sensitive to friction.
- Regular application of a dry lubricant can help your window sash and locks (as well as patio door hinges and lock bolts)
Patio doors swing open and closed by themselves
- Occasionally adjust hinges from house settling
- Make all horizontal adjustments first – this will correct most problems Horizontal adjustments will square the door within the opening
- Vertical adjustments move the frame up and down (rarely needed)
Gliding patio doors and insect screens hard to open and close
- Your patio door may need to be reseated on the rollers due to normal movements
- Locate the adjusting holes on the inside bottom rail
- With a flathead screwdriver, turn clockwise to raise screen or interior rollers; turn clockwise to lower the insect screen or interior rollers
Pull up or down to lock my patio door
- If your patio doors are not locking easily, they may be out of balance and require an adjustment
- Loosen the lock receiver screws on the interior of the door jamb and move the lock receiver up or down or right or left as needed
Another frequent concern is when a window/door fogs up whenever it is hot or cold outside. Most of the time this is caused by excessive humidity inside the home. Condensation is frequently seen during the winter months due to the cold temperatures of the glass and the warm temperatures of the inside of your home. Easy ways to eliminate sources of moisture are by venting out bathrooms and stovetops, and removing firewood from inside the home. If you feel that the fogging is due to something more serious here are some warning signs:
- Sweating pipes
- Musty odors
- Warped wooden surfaces
- Mold or mildew, especially in basements or underneath sinks
- Cracking , peeling or blistering paint
- Staining or discoloration, particularly of ceilings or ceiling tiles, or along baseboards.
If you feel that any of your Andersen products need to be repaired or replaced (screens, glass, hardware) please call our service line 1-888-888-7020 or visit our website. You will need to locate your product number on the window. It can be found in the bottom corner of your window etched into the glass. There is also a serial number located at the top of the window inside the frame.